TERMS AND CONDITIONS FOR ASTROLOGER PARTNERS
These Terms and Conditions ("Agreement") govern your use of the Nohata and Shiv Pvt. Ltd. platform ("Company", "we", "our") and your participation as an astrologer partner ("Astrologer", "you"). By logging into or using the astrologer application or platform, you agree to comply with and be bound by this Agreement. If you do not agree, do not use the platform.
1. DEFINITIONS
- "Astrologer Partner": An individual providing astrology-related services through the Company's platform.
- "User": Any individual availing astrology services through the platform.
- "Service Fee": The commission retained by the Company on the Astrologer's earnings.
2. SCOPE OF SERVICES
Astrologers will offer Vedic astrology, tarot reading, numerology, vaastu, and similar services through live sessions, chat, and calls on the platform.
3. ASTROLOGER OBLIGATIONS
- Provide accurate, ethical, and respectful consultations.
- Maintain user confidentiality.
- Be available for a minimum average of 8 hours per day.
- Take a minimum of 10 promotional calls daily.
- Conduct at least 10 live sessions monthly.
- Maintain a satisfaction score of 60% or higher.
- Ensure missed calls or unanswered chats stay under 3% monthly. Exceeding this incurs a penalty of INR 2,000.
- Give a one-month prior notice before exiting the platform.
4. IMPORTANT POLICIES
- Do not be rude, abusive, or share personal/internal details.
- No contact with users outside the app.
- No defamation of Gurucool, the Company, or other astrologers.
- No sharing of private conversations.
- No retaliation against users for bad ratings.
5. FINANCIAL TERMS
- Chat/Call Revenue Share: 50% if monthly earnings > INR 40,000; else 40% to the Astrologer.
- Services (puja, healing, vastu): 50% revenue share.
- E-commerce (gemstones, rudraksha, etc.): 10% commission on successful sales initiated by the Astrologer.
- Payments calculated monthly and processed accordingly.
6. USER INTERACTION GUIDELINES
- Do not guarantee future outcomes.
- Gender prediction is strictly prohibited (penalty: INR 11,000).
- No solicitation of services outside the platform.
- Misleading or harassing behavior will result in termination.
7. CONFIDENTIALITY AND DATA PROTECTION
- Do not disclose or misuse user data.
- Sessions may be monitored.
- Your profile must be unique and not resemble other platforms or social accounts. Violation may incur a penalty up to INR 21,000.
8. TERMINATION
- Either party may terminate this Agreement with 30 days' notice.
- Breaches can lead to immediate deactivation.
- The Company may suspend an astrologer's account for misconduct or non-compliance.
9. RATINGS AND REVIEWS
- Users can review astrologers.
- The Company may moderate reviews.
- Maintaining a minimum rating threshold is mandatory.
10. MODIFICATIONS
The Company reserves the right to modify these terms at any time. Continued use of the platform indicates acceptance of the updated terms.
11. GOVERNING LAW AND DISPUTE RESOLUTION
- Any dispute shall be settled by arbitration under the Arbitration and Conciliation Act, 1996.
- The arbitration seat shall be Jaipur, Rajasthan, and the language shall be English.
- Courts in Jaipur shall have exclusive jurisdiction for interim or ancillary relief.
By continuing to use the platform, you acknowledge that you have read, understood, and agree to all terms outlined in this document. No physical signature is required for acceptance.